FAQ

You are granted a limited licence to access our website and also to access all products that you have purchased, as long as you have not violated these Terms of Use. You are not permitted to download or modify any of the content of the courses, the supplemental material that comes with the courses, or any portion of this website, except where it is clearly written that you have permission to do so, or with our express written consent. You are permitted to use any of the course material for the purposes for which it is intended, which are educating yourself and assisting your procurement activities. You are not permitted to use the course content for any other purposes. It is illegal to republish, reproduce, broadcast in any media, post in any blog or other public or private forum, upload to any server, distribute or sell the course content, or to otherwise provide course material to any other party for commercial gain or gain in kind.

You agree that the course content is for your individual exclusive use only. You are fully responsible for ensuring the confidentiality of your customer account and its password and you agree that you are fully liable for all activities that occur under your user name and password. You agree to immediately notify us at info@buyingsustainably.com if you have reason to believe that unauthorised activity has occurred in your account and to cooperate in any investigation by us of claims of unauthorised use. We are in no way liable for any claims related to misuse of your account due to the activities of any third party outside of our control. Your right to use this site and access the course content is not transferable to other parties. Sharing the user name and password with any other party is a violation of the Terms of Use policy and we reserve the right to terminate the account of any customer whom we believe is engaging in this kind of activity, or in other violations of these Terms of Use, or fraudulent or illegal activity, without notice to that customer and with no refund. You may not create a user name that violates the intellectual property rights of any party or that impersonates another party or that we, in our sole discretion, deem offensive.

All course material, all supplemental material that comes with the courses, and all content on this website of every kind, including all graphics, text, icons, designs, images, logos and trademarks, is the property of The Sustainable Procurement Institute Inc. or is used under licence by us as legally permitted. All website and course content is protected by copyright and trade mark law and it is illegal to misrepresent the ownership of any of this material. Our logo and trademarks may not be used without our express written consent. You acknowledge that The Sustainable Procurement Institute Inc. is the sole and exclusive owner of the copyright and all intellectual property rights for all website and course content. It is our policy to respect the intellectual property rights of others. Our course content may be created by other parties. If you have reason to believe that any component of a course is in violation of your copyright, please notify us immediately and cooperate with us in verifying the facts about the ownership of that intellectual property.

In any digital medium such as this website and its e-commerce application, there is always the potential that a programming error or a typo can appear. We reserve the right to decline to sell a product to you if an error is noticed in the price or terms of any of our products.

Links to further information on examples of practice are included in the courses as a courtesy to customers in a spirit of providing helpful additional information. Links are given in good faith, however we cannot control the content on third party websites or monitor any changes that may be made to this content after the link is published in the course material. Third party websites may have their own privacy and data collection practices. The customer agrees that we are in no way accountable or liable for the content on third party websites or any practices that third party providers engage in. You agree that the use of referenced links is always at your own risk and that you are fully responsible for any harm arising from visiting these links. Please provide feedback to us if you experience any problems or issues with any of the links that are provided in our courses, Descriptions of, or links or references to, products, services or publications does not imply endorsement of that product, service or publication.

You agree to all of the following:

The use of our services is at your own risk. The services and all website content and course content is provided as is and you rely on the information and content of the website and courses at your own risk. There are no representations or warranties of any kind, either expressed or implied, provided for this information and content.

The information contained in the website and in our course content is not, nor is it a substitute for, legal advice. Laws applicable to procurement are different for different regions and nations of the world and change continually. As such, you agree that you alone are responsible for seeking legal advice before attempting to implement any of the ideas offered on the website or the course content.

We do not warrant that our services will be uninterrupted. At a minimum, our service providers need to bring content hosting services down occasionally for maintenance and for implementing software updates and security patches.

We do not warrant that our content will be free of errors, out of date information, inaccuracies or typos, or other limitations.

We do not warrant that our content will be accessible from all models, types and manufacturers of computers or from all computing operating systems or from all internet browsers.

We do not warrant the results that you may achieve from the use of our services.

These Terms of Use govern our relationship with you. No advice or information, whether oral or written, obtained by you from us shall create any warranty, representation or guarantee not expressly stated in these Terms of Use.

We are not in any way liable for any damages or injury caused by the use or inability to use any of our services; by our services or anything else provided to customers infringing the proprietary rights of third parties; by failure of performance in delivering our content; by errors or inaccuracies or omissions or defects or out of date information in our content; by poor results in applying our content; by lawsuits or claims brought against you for applying our content; by computer viruses that may affect our services or website or course content; by the malicious acts or negligence of third parties that affect your ability to access our services; by the offensive, defamatory, or illegal acts of other parties that affect your access to our services or the content of the courses.

We are not in any way liable for any damages or injury caused by third party products, services or publications described or referred to by the website or by course content.

You will be bound by the terms and conditions, including the rules, policies and operating procedures, of our third party providers while you are on their sites. We are not responsible for information provided by you to third party providers. We and our third party providers are independent contractors and neither party has the authority to make any representations or commitments on behalf of the other.

Our maximum liability to you under all circumstances, without exception, will be equal to the purchase price that you pay for any goods, services or information.

In no event will we or any person or entity involved in creating, producing or distributing our services be liable for any direct, indirect, incidental, special or consequential damages whatsoever arising out of the use of or inability to use our services or website content or course content or out of the breach of any warranty. This includes, but is not limited to: damages for loss of business, loss of profits or opportunities, loss of data, and litigation, whether based on breach of contract, breach of warranty, tort, negligence, product liability, or other bases.

You agree to indemnify, defend and hold us and our employees, directors, officers, partners, attorneys, agents, licensors and affiliates harmless from any liability, loss, claim and expense, including reasonable legal fees, related to the provision of any of our services or the inability to access our services or your violation of these Terms of Use.

We periodically update our website and courses with new content in a spirit of continuous improvement. Those customers who maintain a membership subscription will therefore always have access to the latest versions of courses. It is possible that a customer may experience a brief interruption to access to a course if the access period coincides with the time at which a course update upload is taking place.

We reserve the right to modify any of the content on our website and in our courses at any time, without giving prior notice.

We reserve the right to discontinue courses at any time, without giving prior notice, subject to providing a pro-rated refund to customers who have purchased those courses.

We reserve the right to, at any time and for any reason whatsoever, and at our discretion, terminate all or part of any service that we provide, with or without notice.

The intellectual property of the Sustainable Procurement Institute Inc. remains our property after the termination of the access period for the course, whether the termination is by the choice of the customer or by our choice. You agree to destroy all copies in your possession of intellectual property owned by us in the event of a termination of services due to a violation of these terms of use. You also agree not to share our intellectual property with other parties and agree that, should you do so, you are liable for all costs associated with recovering intellectual property from third parties and for having intellectual property illegally posted to blogs, servers or other public and private forums removed from those blogs, servers and public and private forums, including all our legal expenses. In such circumstances we also reserve the right to bring criminal charges against those who violate intellectual property and copyright laws.

We have the right, but not the obligation, to monitor customer use of our services to determine compliance with the Terms of Use.

We shall be under no liability for breaches of the Terms of Use where this is caused by circumstances beyond our control including, but not limited to, acts of God, natural disasters, riot, war, labour disruption, accidents, sabotage, epidemics, computer hacking, electrical outages, supplier failure, malicious attacks, and governmental legislation that prevents us from delivering our services.

Failure or delay on the part of any party to exercise any right, remedy, power or privilege will not be considered as a waiver of any right, remedy, power or privilege. No term of these Terms of Use shall be deemed as waived unless such as waiver shall be in writing and signed by the party claiming such a waiver. No waiver of any rights or consent to any breaches of the Terms of Use shall constitute a waiver of any other rights or a consent to any other breach.

These Terms of Use are applicable to you and you may not assign your rights or obligations to any other party.

Should any provision of these Terms of Use be deemed to be invalid or unenforceable under applicable law, the remaining provisions shall continue in full force and effect, and the Terms of Use shall be deemed reformed by replacing such invalidated or unenforceable provision with a valid and enforceable provision that corresponds as closely as possible to the intentions of the parties as expressed by the invalidated or unenforceable provision. In these circumstances, the parties shall in good faith attempt to negotiate a lawful modification of the provision which will preserve to the greatest extent possible the original expectation of the parties.

Any and all provisions, promises and warranties contained herein, which by their nature or effect are required or intended to be observed, kept or performed after termination of these Terms of Use (including without limitation, representations and warranties, confidentiality, indemnities, limitation of liability, and miscellaneous provisions), will survive the termination of a customer account and course access and remain binding upon and for the benefit of the parties hereto.

These Terms of Use will be governed by and construed in accordance with the laws of the Province of Ontario, Canada. You hereby submit to and agree that the sole jurisdiction and venue for any actions that may arise under or in relation to the subject matter of the Terms of Use shall be in the courts of the Province of Ontario, without regard to conflict of law principles. These Terms of Use will not be governed by the United Nations Convention on Contracts for the International Sale of Goods.

Any cause of action by you with respect to our services or the Terms of Use must be instituted within one year after the cause of action arose or be forever waived and barred. All legal proceedings arising out of or in connection to these Terms of Use shall be brought solely in the Greater Toronto area of the Province of Ontario. You expressly submit to the exclusive jurisdiction of said courts and consent to extra-territorial service of process.

Any controversy or claim arising out of or relating to these Terms of Use, or the breach thereof, shall be settled by arbitration in the Greater Toronto area of the Province of Ontario in accordance with the policies of the Ontario Ministry of Labour and legislation established by the Province of Ontario, and the judgement upon the award rendered may be entered in any court having jurisdiction thereon.

We make a full sample chapter of one of our e-learning courses available for free in PDF format for prospective customers to review. We invite you to avail yourself of the opportunity to review a full chapter, at no cost to you. Please therefore do not purchase an e-learning course if you are not satisfied with the quality and content of the sample chapter.

Customers have the right to request a FULL refund within three (3) calendar days of purchasing a product. No refund will be granted, however, if we have reason to believe that the customer has significantly made use of the resource (e.g. has played more than half of the chapters) or has illegally downloaded or printed any of the course content. The Sustainable Procurement Institute has the right to track customer usage for this purpose, including the frequency and duration of use and the number of chapters played. No refund request will be considered if more than three (3) calendar days have passed since a purchase was made.

If you wish to request a refund, please contact us through our website or by email. Refund requests will be processed within 14 days.

We reserve the right to change our Refund Policy at our own discretion. Notification will be made on our website when any changes are made. Customers are responsible for keeping themselves informed of the current Refund Policy.

WE NEVER SELL OUR CUSTOMER LIST OR CUSTOMER INFORMATION TO ANY OTHER PARTIES. All customer information is held confidential. Customer information such as name, e-mail address, mailing address, phone number, and billing information is collected for the purpose of providing services to our customers and notifying them of improvements to our products and services.

From time to time, we will send special offers and promotional notices via e-mail to our customers and to prospective customers who have requested such information. At any time, customers may opt-out of such offers and notifications by following the opt-out link on the specific communication received.

All affiliate information is also held confidential. This information is collected for the purpose of generating commission payments to our affiliates.

We do not see, store, or in any way have access to customer credit card and debit card information when payment is made through the secure SSL payment gateway.

All data stored is subject to compliance with governmental legislation.

We reserve the right to change our Privacy Policy at our own discretion. Notification will be made on our website when any changes are made. Customers are responsible for keeping themselves informed of the current Privacy Policy.

All customers must be 18 years of age or older to access course content.

These Terms of Use constitute the entire and only agreement between us and you, and supersede all prior agreements, representations, warranties and understandings with respect to our website, the content, products or services provided by or through the website, and the subject matter of these Terms of Use.

We may revise these Terms of Use at any time without notice. By using this website and accessing our course content you are agreeing to be bound by the current version of these Terms of Use. We will post the latest Terms of Use on our website as well as changes to these terms and you should review them prior to using our services. Any changes to the terms will be effective immediately upon notice being provided. Your continued use of our website and course content following such notice constitutes your acceptance of those changes.

We welcome all comments and questions concerning these Terms of Use. If you have questions or comments, please contact us.

The Terms of Use were last updated on 2021/10/01.